Cyberpunk 2077was meant to be one of the biggest video game launches of the year, but its release has been mired in controversy. Due to a slew of technical issues and bugs plaguing the game, particularly when playing it on a base PS4 or Xbox One console, refunds have been offered to consumers who purchased the game through digital marketplaces. But now that refund offer is extending to those who boughtCyberpunk 2077at a physical brick-and-mortar store as well.
CD Projekt Redhas issued a statement explaining that it will allow anyone who has valid proof of purchase of the physical edition ofCyberpunk 2077to contact the company for a refund. Those who want a refund for their physical copy ofCyberpunk 2077should first attempt to get one through the store where they purchased it, and if that doesn’t work, contact CD Projekt Red. From now until December 21, CD Projekt Red will refund those consumers, even saying that it will do so out of its “own pocket” if need be.
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It’s unclear exactly how easy it will be for consumers to refund theirCyberpunk 2077physical versions at retail stores, though Best Buy has already said it will be accepting refunds for the game. Anyone interested in getting a refund for their physical copy ofCyberpunk 2077should try to do so by December 21, or else it may be much more difficult to get done.
This announcement by CD Projekt Red is just the latest development in theongoingCyberpunk 2077refund controversy. After widespread fan complaints about the game, CD Projekt Red stated that it would allow upset owners of the game to get a refund if they wanted, though this announcement was apparently made without any kind of deal in place with Sony or Microsoft. This led to some more issues, eventually culminating withSony pullingCyberpunk 2077from the PlayStation Storeuntil the issues could be ironed out.
Xbox has not pulledCyberpunk 2077from sale, but it has decided to extend its refund policy. For a limited time, those who purchasedCyberpunk 2077digitally can get a full refund for the game through Xbox without all the usual restrictions and rules that apply to asking for a refund.
The negative publicity surroundingCyberpunk 2077has dealt adevastating blow to CD Projekt Red’s stock price, and seems to have soured many fans on the company. With time,Cyberpunk 2077could have a big comeback like has been seen with past games that have had disappointing launches, but time will tell.
Cyberpunk 2077is out now for PC, PS4, Stadia, and Xbox One, with PS5 and Xbox Series X versions coming in 2021.
